FAQ

How long is delivery?

All personalised products have a standard turnaround time of 10 Working days this can vary depending on season.

We do offer a rapid delivery option if required.

 

What Is Rapid Delivery?

Sometimes express just is not quick enough, with our Rapid Delivery option we can process your order ahead of the standard orders and send via a fully tracked next day courier service.

If it is super urgent you can even request a morning delivery! Speak to the office for more details 0800 772 3732

Do you offer a discount on large orders?

If you are ordering multiple items for yourself or your entourage we can give you a special price & sometimes free delivery depending on the total spend.

If you are buying in bulk then contact us for a total price.

If you have taken the time to read this and your not buying ton’s then have a cheeky 5% discount using code “FAQ5” happy shopping

 

Do you have a shop?

A shop is a fantastic place to showcase our products however we do currently have a shop premises.

We are working with key businesses across the UK and will soon have a stockist list available on our website.

 

Are orders returnable?

Unless the item is deemed faulty then a return will be allowed for replacement.

* THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000 (SI 2000 No. 2334) Chapter 6.1c Exceptions to the right to cancel – Unless the parties have agreed otherwise, the cooling off period and the right to cancel do not apply to contracts for goods made to the consumer’s specifications or clearly personalised.

 

How do I become a re-seller?

Great so you are interested in becoming one of our re-sellers! This is a fantastic opportunity not to be missed at the bottom of the page there is a link to the Re-seller details page where there is full details of what is involved.